2014

Born in the trenches of necessity

Quick summary

Southern Risk Insurance wrote a lot of workers' compensation insurance in the Southeast for businesses of all sizes. The struggle to give each business personal attention during claims became impossible at scale. Zenjuries was created to help manage claims using technology. Hosting the activity on a platform accessible by mobile apps and web apps helped employers win at claims in a major way. It was the beginning of everything.

Customer Overview

Southern Risk Insurance launched Zenjuries out of a simple yet powerful need: to better support their clients through the complexities of workers' compensation claims. Faced with rising claim costs and frustrated clients, Southern Risk knew they needed a solution that was fast, effective, and more responsive than traditional methods. Born from necessity, Zenjuries started as an internal tool designed to streamline the claims process, reduce costs, and improve outcomes. What began as a focused effort to serve their clients’ workers’ compensation needs quickly evolved into something much bigger—a comprehensive claims management platform.

As Southern Risk Insurance refined Zenjuries, they realized it could be applied far beyond workers' compensation. Businesses of all sizes across industries, from manufacturing to healthcare, were facing similar challenges managing claims in a system that was often slow, disjointed, and costly. Southern Risk responded by expanding Zenjuries to handle all lines of commercial insurance claims. With its easy-to-use app and real-time communication features, Zenjuries began to offer clients an unmatched level of control, transparency, and efficiency in managing their claims, no matter what kind of insurance was involved.

Today, Zenjuries is being used by businesses across all 50 states, and the platform’s growth shows no signs of slowing down. Southern Risk’s innovation, driven by a deep understanding of their clients' pain points, has transformed claims management into a streamlined, tech-enabled process that is helping businesses nationwide save both time and money. As Zenjuries continues to grow, it remains focused on delivering results and ensuring that companies of all sizes can efficiently manage their claims, improving outcomes and easing the burden on employers.

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